Integrated & Community Services - Bury Health Visiting Service

The health visiting teams consist of health visitors, community staff nurses, community nursery nurses and support workers who are all highly trained in the field of Child Health.

Every family living in Bury with a pre-school child will be offered access to the Health Visiting Service. These services can be adapted to suit individual family health needs within a home or community setting.

Health visitors are qualified nurses with specialist training and experience in many key areas, including child health, health promotion and education.

We can also advise on

• Accidents and Home Safety
• Attachment and bonding
• Baby development from birth to one year
• Child development through ages 1-5 years
• Childhood illness and medical needs
• Health appointments and services
• Onward referrals to other health services
• Pregnancy, parenthood and mental health
• Breastfeeding/infant feeding support
• Safe sleep for babies’ information

We can support families by

• Offering advice on local support networks; including leisure activities, parent and toddler groups, play groups, nurseries and childminders
• Identifying and supporting families where children are considered vulnerable and require extra health visiting input
• Offering Ages and Stages (ASQ) developmental assessments at key stages to identify and support delay in any aspect of child development and ensure appropriate referrals are made
• The team can also offer advice and refer to the most appropriate agency regarding: Drugs, alcohol, smoking, mental health, weight management, contraception and sexual health, pregnancy, housing, disability, homelessness and domestic abuse

To ensure we provide an effective service, we work in partnership with other agencies both statutory and voluntary. The Health Visiting Service in Bury provides a targeted approach to individual and family needs. All families are offered the Universal Core Programme, but sometimes additional support may be required in which case a targeted, personal support package will be developed in partnership with your family and your child. Referral to Specialist Services may also be required so children can achieve their full potential.

If your family Health Visitor identifies any additional needs that can be further supported by our Enhanced Health Visiting Team or our SEND Health Visiting Team, you may be offered a referral.

Resources to support families

The Health Visiting team has a variety of different resources to support you through your parenting journey. For more information download the following free information with the QR codes and follow us on Facebook and Instagram at:

Bury Essential Parent App

Expert health and parenting advice anytime, anywhere:
✓    Over 2000 articles and videos
✓    Health Information from pregnancy to teenage years for you and your family
✓    Available in 75 languages
✓    Receive the latest local health and parenting advice tailored to your children
✓    Receive notifications on important topical subjects regarding your child’s health

Also visit our new Health Visiting Padlet with lots of useful information:

Bury Health Visiting Padlet QR Code

Universal Core Programme

The Early Years app

The health visiting team undertake regular reviews and ASQ assessments of your child at key stages of their development. This helps to check they are developing as expected and to provide support for both the parent/carer or child should they need it.

The Early Years app has been developed to assist both parents/ carers and health visitors in completing these ASQ reviews and assessments.

Accessed through a smartphone, tablet, laptop or computer, completing these online assessments efficiently and securely will help to provide us with the information needed, to talk to you about your child’s health and development.

This App also gives you access to your child’s developmental assessment results and provides further support and guidance to help your child’s development. Your Health Visitor will give you more information about this when they visit you.

The Health Visiting Service takes your information rights very seriously. If you would like to find out more about how we protect your family’s privacy and process your personal information safely and securely, please visit:
https://www.northerncarealliance.nhs.uk/patient-information/northern-care-alliance-nhs-foundation-trust-privacy-notice/ privacy-notice-children to view our privacy notice.

If you don’t want information about you or your child shared with other providers of health and care services for research and planning, you can opt out at:
https://www.nhs.uk/using-the-nhs/about-the-nhs/opt-out-of- sharing-your-health-records/

Health Visiting Teams Contacts

Ramsbottom, Tottington and North Manor
Ramsbottom Health Centre
Telephone: 0161 206 2300

Bury Central
Windsor House
Telephone: 07736 604762
Radcliffe

Radcliffe
Primary Care Centre
Telephone: 0161 206 4411

Whitefield and Unsworth
Windsor House
Telephone: 07955 434907
Prestwich

Prestwich WIC
Telephone: 0161 798 2721

Enhanced and SEND Team
Telephone 0161 206 6166
Core service hours are 9am to 5pm, Monday to Friday excluding bank holidays.

Patient Advice and Liaison Service

The Patient Advice and Liaison Service (PALS) acts on behalf of service users, families, and carers to negotiate prompt solutions and help bring about changes in the way that services are developed. As well as providing confidential advice and support service, PALS will help guide you through the different services available from the NHS.

Telephone: 0161 778 5665
Email: pals@nca.nhs.uk
BSL only text reply: 07812 775 905

Alternatively, you can write to: PALS Department, Northern Care Alliance NHS Foundation Trust, 2nd Floor, Horton House, Hamilton Street, Oldham OL4 1DE.

Comments and complaints

We want to learn from comments and complaints about our services. If you have any, please speak with a member of staff. Every effort will be made to resolve any concerns and complaints will not cause any difficulties in your care with us.

You can also contact our Complaints Department via post at: Complaints Department, Northern Care Alliance NHS Foundation Trust, 2nd Floor, Horton House, Hamilton Street, Oldham, OL4 1DE.

Email: office.complaints@nca.nhs.uk
Telephone: 0161 656 1141
BSL only text reply: 07812 775 905