Emma Cowling, deputy laboratory manager at Salford Royal has been awarded the Siemens Healthineers Customer Excellence Award.
The award recognises her work supporting the launch of the new FlexLab X automated system which is bringing faster turnaround times on test results for patients.
FlexLab is a huge, automated conveyor belt system that once loaded by staff, transports blood samples across the laboratory, loading the blood tubes onto the analysers for testing.
Emma’s exceptional leadership and guidance has ensured a smooth transition to routine biochemistry work for the team.
This system can process up to 15,525 samples every hour and over 370,000 samples per day.
Emma said: “I’m pleased that my work and the work of the team has been recognised. We’ve put a lot of effort in to get us fully up and running and comfortable using the system.
“We take real pride in knowing we are helping take a little bit of anxiety away from patients by getting their results sent out in the most efficient and effective way and helping speed up their diagnosis and treatment.”
