Northern Care Alliance NHS Foundation Trust (NCA) receives first Care Quality Commission (CQC) rating

22 December 2022

The Care Quality Commission (CQC) has published its findings following the first inspection of the Northern Care Alliance (NCA) NHS Foundation Trust.

The official overall rating for the Trust is ‘requires improvement’ and for being safe, effective, responsive and well-led. It has been rated good for being caring.

The full CQC inspection report can be downloaded here

An unannounced inspection took place in August and September 2022 when inspectors looked at how well-led the Trust is overall, as well as some services in its four hospitals – Salford Royal Hospital, Royal Oldham Hospital, Fairfield General Hospital and Rochdale Infirmary.

Dr Owen Williams, NCA Chief Executive, said: “The care and safety of patients and the wellbeing of our colleagues remain central to what we are about and we are determined to work together to get better results for the people we serve.

“We fully accept the CQC’s judgement and their recommended areas for improvement and as the CQC have acknowledged, some improvements are already being made but they do not go far enough at this moment in time.”

Dr Williams thanked colleagues working across the organisation for their ongoing care and commitment during a time of unprecedented demand and added: “I am pleased that the inspectors recognised what I have found out to be true in my first year as CEO, which is that many colleagues are totally caring and are working incredibly hard under a level of pressure the likes of which many of us have not experienced before.

“There is a lot of work to do but our patients can be assured that their safe care and treatment is of utmost importance to us and, on behalf of all my colleagues at the NCA, I would like to thank them for their understanding and support as we work very hard to turn this around.”

Accessibility tools

Return to header