IT incident status update

20 June 2022

The IT issues affecting a number of clinical and non-clinical digital IT systems which have impacted on hospitals in Oldham, Bury, Rochdale and at North Manchester General Hospital have now been fully resolved.

Salford Royal has remained unaffected throughout.

Since Wednesday 18 May, the Northern Care Alliance NHS Foundation Trust (NCA) has been experiencing some disruption and instability issues in some of its digital IT clinical systems.

The Trust’s Digital IT team and suppliers have worked tirelessly and have now completed the full restoration of all systems. All IT systems are now fully available and operating as usual.

All of the Trust’s Diagnostic, Pathology and Pharmacy services, and referral pathways from GPs and Primary Care have returned to ‘business as usual’ and have been operating as such since 6 June.

Following ongoing testing and monitoring, we are now in position to step down from a Business Continuity Incident to business as usual (BAU).

We are incredibly grateful to all colleagues and partners for the tremendous efforts, patience and collaboration that has enabled us to safely navigate this incident.

A Q&A is available on our NCA website here.

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