Our services provide care and support for people aged 18 or over who are registered with a Heywood, Middleton or Rochdale GP.
Care is provided in a number of community locations or in people’s own homes if they are unable to leave their home due to ill health.
Our Integrated Neighbourhood Teams consist of multi professionals housed together to support a joined up approach to the delivery of health and social care.
There are 6 core neighbourhood teams across the Rochdale borough which consist of district nurses; community matrons, community nurses, therapists, general practices, social care and 3rd sector services, offering both home visits for the housebound and treatment room appointments.
The service operates a 24/7 Single Point of Access and district nursing support both day and night. Integrated neighbourhood teams also offer a borough-wide provision of services listed below.
Who is the service for?
Patients over the age of 18 who are registered with a Heywood Middleton and Rochdale GP. The district nursing service provides nursing care to house bound patients in their own home, and clinic appointments for non-housebound patients. The service is a key part of the Integrated Neighbourhood Teams.
What does the service provide?
The service provides skilled nursing care at home and in residential care homes, 24 hours a day/365 days a year for patients and families. Treatment room services are available 5 days a week, and evenings Monday- Friday. The district nursing team offer a range of clinical interventions for people aged 18 and over and work in partnership with specialist nursing teams, GPs and multi-agency teams to coordinate care as required.
Where is the service based?
There are 5 Neighbourhood Teams who are supported by the Out of Hours District Nursing Team to provide care 24 hours a day.
- Heywood Integrated Neighbourhood Team: Phoenix Centre, Heywood
- Middleton Integrated Neighbourhood Team: Brook House, Middleton
- Rochdale North Integrated Neighbourhood Team: Spotland Bridge Mill, Rochdale
- Rochdale South Integrated Neighbourhood Team: Spotland Bridge Mill, Rochdale
- Pennines Integrated Neighbourhood Team: Littleborough Health Centre
- Out of Hours District Nursing Team, Rochdale Infirmary
Service contact via Single Point of Access: 0161 763 8525 (24/7 calls answered)
Who is the service for?
Patients over the age of 18, requiring support with communication or swallowing difficulties, who are registered with a Heywood Middleton and Rochdale GP.
What does the service provide?
The Adult Speech and Language Therapy Service, provides expert advice and interventions for those patients with swallowing and communication disorders.
A professional team , working collaboratively with all other disciplines to ensure safe recommendations and hospital avoidance.
Where is the service based?
Patients are seen in the community, either in a care home, nursing home or in their own home.
Team Lead: Andy McIntosh
Direct Number - 01706 906 502
Service Contact via Single Point of Access: 0161 763 8525 (24/7 calls answered)
Who is the service for?
The HMR Amputee Service is for patients having recently undergone a lower limb amputation and are considering prosthetic rehabilitation.
What does the service provide?
The HMR Amputee Service provides pre and post-prosthetic rehabilitation for adults with lower limb amputation in close association with the multi-disciplinary team at the Specialised Ability Centre Manchester (SACM).
Where is the service provided?
The outpatient HMR Amputee Service is based at the Royal Oldham Hospital (ROH) where consultant and prosthetist clinics are also available. Once patients have progressed to an agreed level of mobility and independence they will be transferred to the HMR Community Amputee Service is located at the Community Hub, Rochdale Infirmary. This allows patients to be treated at home or in their community environment.
Team Lead: Sharon Wright– Specialist Physiotherapist
Service Contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
Who is the service for?
Patients over the age of 18, suffering with Bladder and/or bowel difficulties, who are registered with a Heywood Middleton and Rochdale GP.
What does the service provide?
The bladder and bowel service will provide advice; treatment and care to patients who suffer with urinary incontinence, prostate problems; faecal incontinence and pre and post operative stoma care.
The continence prescription service if for patients who obtain medical devices such catheters and stoma products on prescription. Advice and help is available.
Where is the service based?
Patients are seen within community clinic, or the patient’s home as need requires. The service also provides Clinic based support which are held at Smallbridge Clinic (Tuesday PM and Friday AM) Croft Shifa Health Centre (Tuesday and Wednesday all day)
Team lead: Sr Abbie Kershaw – Bladder and Bowel Clinical Nurse Specialist
Service Contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
Who is the service for?
Patients over the age of 18, suffering with a neurological diagnosis, who are registered with a Heywood Middleton and Rochdale GP.
What does the service provide?
The Community Neurological Rehabilitation Team (CNRT) will deliver specialist neurological rehabilitation to patients with a neurological diagnosis that have a need for neuro-rehabilitation intervention. Specialist input from the CNRT interdisciplinary team will ensure that a patient makes the appropriate route towards recovery with co-ordinated and cohesive care, and a person centred approach. The interdisciplinary team consists of physiotherapists, occupational therapists, a speech and language therapist, specialist social worker, and therapy assistants.
Where is the service provided?
Patients are seen within community clinic, or the patient’s home as need requires. The service also provides clinic functions from Callaghan House and Nye Bevan House.
Team lead: Ashleigh Knowles – Senior Physiotherapist
Service Contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
Who is the service for?
The Stroke early supported discharge service (ESD) provide rehabilitation for adults and the elderly who have suffered mild to moderate strokes in their first 6-8 weeks from hospital discharge. We aim to contact patients within 24 hours of their discharge from hospital and see them within 72 hours for assessment and treatment
What does the service provide?
The Stroke ESD team work closely with the hospital to identify those patients who are likely to benefit from early rehabilitation at home. The team focuses on patient centred care and will set individual goals based on the patients’ needs and wishes. This may include support with physical or cognitive symptoms, speech and swallowing, personal care, meal preparation, and returning to hobbies or employment.
Stroke ESD are an interdisciplinary team consisting of stroke specialist Physiotherapists, Occupational Therapists, and Speech and language therapy; a stroke specialist nurse, and rehabilitation support workers.
The therapy team work intensively during the 6 – 8 week period with patients to help them achieve their goals and can refer on to other services such as the neurological rehabilitation team if further rehabilitation is required beyond this point.
The rehabilitation support workers having competencies in all disciplines and can work on a range of problems within sessions. Home exercise programmes may also be provided for patients to work on themselves.
All Stroke survivors are entitled to a review 6 months after their stroke. The stroke ESD staff complete this comprehensive review with all strokes regardless of severity which focuses on stroke specific problems and will action or refer on anything that is identified as a concern by the patient.
The team work closely with other agencies such as the Stroke Association, GPs and social services to ensure the patient gets the best care possible.
Where is the service provided?
Patients are seen within community clinic, but more so in the patient’s home.
Team Lead Carolyn.Shimwell – Specialist Occupational Therapist
Service Contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
Who is the service for?
Patients over the age of 18, suffering with respiratory conditions, who are registered with a Heywood Middleton and Rochdale GP.
What does the service provide?
The service provides supported self-management via pulmonary rehabilitation, out-patient clinics and domiciliary visits for patients with chronic respiratory diseases and also responding to flare ups of conditions to ensure deflection from community and supported discharge from Pennine sites.
This is an enhanced service consisting of therapists, nurses, pharmacy and support workers and working closely with the matrons within the integrated neighborhood teams.
Where is the service provided?
Patients are seen within community clinics, or the patient’s home as need requires.
Pulmonary Rehabilitation is delivered out of Rochdale Infirmary and other community venues.
Team Lead: Natalie Griffin, Specialist Nurse
Service Contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
Who is the service for?
Patients over the age of 18, requiring community physiotherapy and / or falls prevention interventions, who are registered with a Heywood Middleton and Rochdale GP.
What does the service provide?
The Falls Prevention / Community Physiotherapy service works integrally with the Integrated neighborhood teams, providing falls prevention and community physiotherapy.
The service has Physiotherapists, Falls Prevention nurse and therapy assistants; the team provide assessment and treatment to enable a reduction in the risk of falling.
Environmental visits; provision of equipment and walking aids is also within their remit.
Where is the service provided?
Patients are seen within their home or clinics when appropriate.
Team Lead: Paul Buckland – Specialist Physiotherapist
Service Contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
HMR Treatment room appointments are available Monday – Saturday at a number of community locations. For non-house bound patients able to attend a treatment room, appointments can be made by our single Point of access 0161 763 8525 (24/7 calls answered)
Treatment room services include wound care, dressing changes, suture and clip removal, ear care, injections and self-management advice.
| Clinic address | Clinic times |
| Castleton Treatment Room | Mon, Thurs - 8.45am - 12.45pm |
| 2 Elizabeth Street | Tues, Wed, Fri – 8.45am - 12.30pm |
| Rochdale | |
| OL11 3HY | |
| Croft Shifa Treatment Room | Mon, Wed – 8.45am – 12.30pm |
| Belfield Road | Tues, Thurs – 8.45am – 2.15pm |
| Rochdale | |
| OL16 2UP | |
| Edenfield Road Surgery | Mon – 8.45am – 1.30pm |
| Cutgate Precinct | Wed – 8.45am – 12.45pm |
| Edenfield Road | Fri – 8.45am – 12.15pm |
| Rochdale | |
| OL11 5AQ | |
| Nye Bevan House | Mon, Tues, Thurs – 9.15am – 12.45pm |
| Maclure Road | 2.00pm – 4.45pm |
| Rochdale | Wed, Fri – 9.15am – 12.45pm |
| OL16 1DN | |
| Rochdale Infirmary | Mon – Fri – 6:00pm-8:00pm |
| Suite 1 | |
| Whitehall Street | |
| Rochdale | |
| OL12 0NB | |
| Smallbridge Clinic | Mon- Fri – 8.45am-12.45pm 2.00pm-4.45pm |
| Stevenson Square | |
| Smallbridge | |
| Rochdale | |
| OL12 9SA. | |
| Littleborough Health Centre | Mon – 8.45am – 12.30pm |
| Featherstall Road | Tues, Fri – 8.45am – 1.00pm |
| Littleborough | Wed, Thurs – 8.45am – 12.45pm |
| OL15 8HF | |
| Milnrow Health Centre | Mon-Fri – 2.15pm – 4.45pm |
| 6 Stonefield Street | |
| Milnrow | |
| Rochdale | |
| OL16 4HZ | |
| Phoenix Centre | Mon-Fri – 8.45am – 12.45pm |
| Church Street | 2.00pm – 4.45pm |
| Heywood | |
| OL10 1LR | |
| Alkrington Health Centre | Mon, Wed, Thurs, Fri – 8.30am – 12.45pm |
| Hardfield Road | 2.00pm – 5.00pm |
| Alkrington | |
| M24 1PQ | |
| Durnford Street Clinic | Mon-Fri – 8.45am – 12.45pm |
| Durnford Street | Tues – 2.20pm – 4.40pm |
| Middleton | Mon, Wed, Fri – 2.00pm – 4.45pm |
| Manchester | |
| M24 5UD | |
| Langley Clinic | Mon-Fri – 8.45am – 12.30pm |
| Borrowdale Road | Fri – 1.30pm – 4.15pm |
| Middleton | Thurs – 2.00pm – 4.40pm |
| Manchester | |
| M24 5QG |
Who is the service for?
Patients over the age of 18, suffering with heart failure, who are registered with a Heywood Middleton and Rochdale GP.
What does the service provide?
The specialist heart failure service is involved with the care of patients with heart failure in a community setting from the time of diagnosis.
The service assesses and monitors individuals to ensure appropriate medications and treatments are commenced. And also considers the need for more complex interventions e.g. specialist procedures or devices.
The service aims to improve service user’s knowledge and ability to self-manage their condition; this is done in a supportive way using information and advice about their condition and treatments.
The service works closely with other agencies and specialists to provide high quality care e.g. the cardiac rehabilitation team, practice nurses, pharmacists, GPs, community matrons, the local hospice and specialist palliative care nurses.
Where is the service provided?
Patients are seen within community clinic, or the patient’s home as need requires. The service also provides clinic functions from Callaghan House, Phoenix Centre, Langley Clinic, Littleborough Health Centre and Nye Bevan House.
Team Lead: Marie Kissack – Specialist Heart Failure Nurse
Service Contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
The HMR Out of Hours Nursing service work from 17.00 – 08.00 seven evenings/nights per week based at Rochdale Infirmary. They cover the whole of the Rochdale Borough area for all the GP’s listed above. The team can be contacted via the Single Point of access number : 0161 763 8525 (24/7 calls answered)
Team lead: Sr Jo Thompson – District Nurse Specialist Practitioner
Service contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
Who is the service for?
Patients over the age of 18, needing Tissue Viability and or Lymphoedema (non cancer related) support, who are registered with a Heywood Middleton and Rochdale GP.
What does the service provide?
Treatment of complex, acute and chronic wounds, leg ulcers, vascular assessment and maggot therapy. Support and management for moderate and severe (non cancer ) Lymphoedema
What does the service provide?
Assessment, diagnosis and treatment of complex, active and chronic wounds, offering advice and support for healthcare professionals and domiciliary and clinic based appointments.
Where is the service based?
Patients are seen within community clinic, or the patient’s home as need requires. The service also provides Complex Leg Ulcer Clinics at The Croft Shifa health Centre (Wednesdays pm ) and Langley Clinic (Tuesdays pm); Complex wound care clinics Smallbridge Clinic (Wednesday am) and Lymphoedema Clinic ( Non Cancer) at Alkrington Health Centre (Tuesday) and Smallbridge clinic (Thursday)
Team lead: Sr Joanne Taylor - Tissue Viability Clinical Nurse Specialist
Service contact via Single Point of Access : 0161 763 8525 (24/7 calls answered)
The person treating you will want to ask you some questions about your health and any problems you are having this will help them understood how best they can help you. Where appropriate they may need to examine you or take some observations such as your temperature and your blood pressure. It may be useful to have a list of any medications you are taking and any information about recent tests you have had or are waiting for such as scans, x-rays or blood tests.
The person treating you will explain fully the reason for the appointment and provide any information they think you will find useful. The appointment is also an opportunity for you to ask any questions and you may find it helpful to make a note of these to remind you at your appointment.
If you have any communication difficulties, please let us know when we contact you to make your appointment as we are able to provide interpreters, including sign language. If you normally wear glasses or a hearing aid, please remember to bring these to your appointment.
Services are provided at a number of different community venues depending on the service your appointment is with. You may be asked to attend any of the following:
Rochdale Infirmary
HMR Community Hub
Off Quarry Street
Rochdale
OL12 0NB
The entrance is located off Quarry Street and there is disabled parking outside the entrance. If you park on the main hospital car park you will need to come over the link bridge, exit the Infirmary site at the door adjacent to the main outpatient waiting area – the entrance to the community hub is just on the right hand side.
Phoenix Centre
Church Street
Heywood
OL10 1LR
Parking is on the Heywood Civic Centre at the side of the Phoenix Centre
Callaghan House
Cross St (off Green Lane)
Heywood
OL10 1PR
0161 206 0376
Alkrington Health Centre
Hardfield Road
Middleton
M24 1PQ
There is parking available outside the clinic or on street parking located nearby
Durnford Street Clinic
113 Long Street
Middleton
M24 6DL
0161 206 0397
There is parking available outside the clinic
Langley Clinic
Borrowdale Road
Middleton
M24 5QG
0161 206 0398
There is parking available outside the clinic or on street parking located nearby
Croft Shifa Health Centre
Belfield Road
Rochdale
OL16 2UP
Smallbridge Clinic
Stevenson Square
Smallbridge
Rochdale
OL12 9SA
Littleborough Health Centre
Featherstall Road
Littleborough
OL15 8HF
Milnrow Health Centre
6 Stonefield Street
Milnrow
Rochdale
OL16 4HZ
Nye Bevan House
Maclure Road
Rochdale
OL16 1DN
Castleton Health Centre
2 Elizabeth Street
Rochdale
OL11 3HY
Middleton Methodist Church
Long Street
Middleton
M24 6UN
Edenfield Road Surgery
Cutgate Precinct
Edenfield Road
Rochdale
OL11 5AQ
Ings Lane Clinic
Phoenix Street
Rochdale
OL12 7DW
For the following services, please contact 0161 763 8525
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District Nursing
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Out of Hours Nursing
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Bladder and Bowel
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Tissue Viability
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Rapid Response - New referral process is via Riverside call centre 0300 303 5310 (option 3)
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Community Physiotherapy and Amputee Service
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Neuro-rehabilitation
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Stroke rehabilitation
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Speech and Language Therapy
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Enhanced Respiratory
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Pulmonary Rehabilitation
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Heart Failure Nursing
For the following services, please contact 01706 603500
Referrals are accepted via e-referral (GP), self-referral (patients) or via srh-tr.hmrcommunityservicesspoa-fax@nhs.net (other health professionals)
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Musculoskeletal Physiotherapy https://physiodirect.northerncarealliance.nhs.uk
For the Posture and Mobility Service, contact 01706 676349 for information.
To refer (Health professionals only) - referrals.postureandmobilitycentre@nhs.net
For the following services please contact for information -
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Audiology – 01706 674913
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Dietetics – awaiting