Emergency and Urgent Care - Self-referral for MSK Physio HMR

MSK Physiotherapy - Heywood, Middleton, Rochdale (HMR) Community

We are a team of qualfied physiotherapists and we provide assessment, diagnosis, advice and treatment for a wide range of musculoskeletal and orthopaedic conditions.

Our service is for people who are registered with a GP in Heywood, Middleton or Rochdale.

We treat general orthopaedic and musculoskeletal conditions including issue's with the upper and lower limbs or soft tissue and spinal disorders.

You can self-refer to the service via our online PhysioDirect Service.

Your GP can also refer you; referrals can be sent seven days a week (via the electronic referral system).

Our telephone assessment and booking service is available a minimum of five days per week.

We provide clinics across the borough. The majority of our face- to-face clinic sessions run from Monday to Friday between 8am and 5.30pm. Evening sessions and Saturday mornings also available.

Contact details

Address:
Ground floor, Nye Bevan House Maclure Road
Rochdale OL11 1DN

Website:  www.physiodirect.northerncarealliance.nhs.uk

Phone numbers:
01706 674900/0161 206 0067

Opening Times:
Monday and Friday 8.00am - 4.00pm
Tuesday - Thursday 8.00am - 5.30pm (Evening appointments available on certain days)

Your Appointment – what to expect?

Your first assessment will involve a face-to-face appointment. The physiotherapist will ask you questions about your condition and discuss and agree the best treatment plan with you. This may involve a physical examination. Please bring a list of any medicines that you take. See below about what to wear.

Your initial assessment will usually last 40 minutes and the subsequent follow-up treatment sessions will last about 40-50 minutes. We operate a strict appointment system so please be on time for your appointment, as we may not be able to see late arrivals.

How many treatment sessions will I need?

There is no predetermined number of treatments for a specific condition. However, following your initial assessment, your physiotherapist will discuss and agree a treatment plan with you and give you an indication of how many treatments you may need. This may include advice and strategies to self manage your problem. Some follow-up appointments may be conducted by telephone.

What will I have to wear?

The physiotherapist may ask you to remove items of clothing e.g. T-shirt/blouse but they will not ask you to remove your underwear. If you have a back or lower limb problem e.g. knee or hip you may wish to bring shorts to change into. For a neck or upper limb problem e.g. shoulder, you may wish to wear a vest.

Will it hurt?

A physiotherapist’s aim is not to increase your pain. After the assessment and some treatments you may experience short term discomfort which should settle. If the increased discomfort does not settle within 2 days, please contact us for advice. You must tell the therapist if you are experiencing high levels of discomfort during your treatments.

Useful Links

Chartered Society of Physiotherapy - Your Health

Arthritis Research UK: Arthritis Research UK is the charity leading the fight against arthritis.

NHS inform: Providing a co-ordinated approach and a single source of quality assured health information for the public in Scotland.

Shoulderdoc.co.uk: Patient information and professional educational material on shoulder pain and treatments.

The Pain Toolkit: this is a simple information booklet that could provide you with some handy tips and skills to support you along the way to managing your pain.

The truth about back pain (video link): Find out how to cope with and manage back pain.

NHS Choices: General information about physiotherapy and physiotherapists

HMR (Heywood, Middleton, Rochdale)

Who can self-refer?

You must be 16 years of age or over and have a musculoskeletal problem such as back pain, neck pain, a painful joint, and/or general soft tissues sprains and strains. This includes sports injuries, work related injuries and postural problems. Please note self-referral is for pain or symptoms affecting one area of your body only.

When should I not self-refer?

You should not self-refer but see your GP urgently if you have had any of the following symptoms since the onset of the problem

  • If you have back pain and feel this is causing bladder or bowel problems (difficulty passing water)
  • If you have suddenly lost any weight without trying
  • If you have dizziness with loss of hearing of one or both sides, black outs, falls
  • If you have a previous history of cancer or are currently undergoing treatment for cancer

Self-referral CANNOT be used in the following instances. Please discuss this with your GP and they will need to refer directly to the appropriate service.

  • You are under 16 years of age
  • You have neurological, breathing or continence problems
  • You have received treatment from the physiotherapy service for the same problem in the last 6 months – please see your GP for further advice
  • If you are wanting rehab on a fractured/broken bone
  • If you are currently pregnant
  • If you have had surgery for this problem in the last 12 weeks.
  • If you have pain affecting several joints at the same time
     

Date of Review: October 2023
Date of Next Review: October 2025
Ref No: PI_M_1848 (Rochdale)

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