General Medical Wards - Welcome to Ward L4 - Salford Royal

What type of ward is L4?

L4 is a 24-bedded mixed sex ageing complex medicine ward, we take a multidisciplinary approach to providing a holistic care need to our patients. Our team consists of nursing staff, medical Doctors including a consultant, registrar, and junior doctors. We work closely with the therapy teams to support patient independence whilst working together with specialist teams to ensure that your care is both appropriate and effective.

On your arrival to L4 we will complete a thorough admission including MRSA swabs and risk assessments that contain important information about you and your care needs, so please let us know if we can help you with anything. Staff are never too busy to help so please ask if you need anything. On L4 it is important to us that you feel there is someone there to listen
to your concerns and support you through your stay with us.

From admission on the ward, we will begin to plan your discharge home or to an area appropriate for your care needs such as a nursing home, intermediate care etc. This is to prevent prolonged hospital stays and reduce the risk of you developing any infections

On behalf of all the nursing and medical team, welcome to L4.

Visiting Times

Visiting hours on L4 are 11am - 8pm.

The ward maintains protected mealtimes at 12:00 - 13:00hrs and 17:00 - 18:00hrs, this is to allow minimal disruption at mealtimes. The ward fully supports anyone who wishes to assist their loved one with eating and drinking.

The ward Manager is Nichola Gutteridge, who is available Mon- Fri 7am - 15:00hrs.

Ward Contact Number: 0161 206 1907

Mealtimes

The ward adheres to protected mealtimes to ensure you will be able to enjoy your meal with minimal interruption. In certain circumstances this may not occur, but staff will do their best to ensure this is enforced where possible. Our staff will provide you with an option of meals throughout the day.

During the day you will receive regular drinks, snacks such as biscuits and toast are available and at bedtime you will receive supper.

Protected mealtimes run between 12:00 - 13:00 and 17:00 - 18:00hrs.

Please let staff know if you have any special dietary requirements, this will allow us to make any necessary arrangements. If you wish to bring any snacks in please let staff know so this can be stored safely.

What facilities are available?  

The ward has a fully functioning dayroom with a seating area.

Each bed area has a mobile television and telephone at your bedside, however there are costs for this. There are several shops located in the Hope Building, please check with your nurse it is safe for you to leave the ward.

You will be able to buy toiletries, refreshments, and magazines. There is also access to a 24-hour cash point.

Housekeeping

Everyday your nurse will introduce themselves to you and update your name board, so you know who is always looking after you. To allow us to continually improve your experience we ask you what matters most to you, do tell us we will do our best to achieve this.

Infection Control

We ask anyone visiting who is experiencing flu like symptoms, a high temperature and or diarrhoea and vomiting to refrain from visiting. This is to ensure viruses or infections aren’t passed to you. We enforce strict hand hygiene on the ward and pride ourselves on excellent infection standards, this is displayed at the entrance to the ward.

Please feel free to make any notes or write down any questions you may have.

QR Code to register your patient experience

QR code for patient survey

Date of Review: March 2023
Date of Next Review: March 2025
Ref No: PI_M_1699 (Salford)

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