Integrated & Community Services - Salford Care on Call - alarm equipment testing record

We want to ensure that your equipment is always in full working order. We therefore recommend that you make a test call at least once a month. Do this by either pressing the red button on the alarm or pressing your pendant.

When your call is answered, simply tell the operator that you are making a test call and they will confirm that everything is okay. If for any reason your test call is not answered, please ring the control centre on 0161 206 0546.

Risks of not testing equipment

If you do not test your equipment regularly you may be at risk. Faulty equipment may not connect you to the Control Centre. This is likely to result in a delay getting help to you which could cause you unnecessary distress.

If you have 1571 facility on your telephone for taking messages, you should check this regularly and delete old messages. If the message box is full, the alarm unit will be unable to send your call to the Control Centre.

If you are deaf or have a hearing loss, make sure you let Care on Call staff know. We will work with you to find a way of testing the equipment.
 
January
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

February
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

March
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

April
Date of test:
Working: Yes/No
Note the problem and call the Control Centre
 
May
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

June
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

July
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

August
Date of test:
Working: Yes/No
Note the problem and call the Control Centre
 
September
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

October
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

November
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

December
Date of test:
Working: Yes/No
Note the problem and call the Control Centre

Useful contact numbers

Care on Call Control Centre - 0161 206 0546

Adult Social Care - 0161 206 0604

Age UK Salford - 0161 788 7300

Salford Council Out of Hours Emergencies - 0161 794 8888

Housing advice and support - Salford City Council
www.salford.gov.uk/housing/housing-advice-and-support

Home Improvement Assistance - help with essential repairs to your property
www.salford.gov.uk/housing/home-maintenance-and- improvements/home-improvement-assistance

Salford Care on Call

5th Floor, St James House, Pendleton Way, Salford M6 5FW
Telephone 0161 206 0546 or email careoncall@nca.nhs.uk