Diabetes Service - Salford Royal, Salford Community

The Diabetes team provided specialist support, advice and education to people with diabetes, and supports the facilitation of self-management.

The team is an integrated service and provides care to people with diabetes who are admitted to hospital with diabetes and within the community setting.

We provide a variety of education courses for patients with diabetes this includes  

  • Insulin group start 
  • DAFNE (Type 1)
  • Diabetes X-pert
  • Diabasics
  • Carb counting (Type 1)
  • Living With Diabetes and What Can I Eat?

If you live in Salford and have been diagnosed with diabetes you can self-refer for further education by contacting us on 0161 206 8802.
Not everyone with diabetes needs to be seen our service. Your GP will refer you when appropriate and that referral will be triaged. In some cases you will not need an appointment and we can offer the GP some advice on your ongoing diabetes management.  

If the referral from your GP/Hospital is accepted our team will contact you and give you an appointment for one of the following clinics as appropriate. 

  • Young person’s clinic
  • New Type 1 Clinic
  • Insulin Pump/CGM/Libre
  • Pre Pregnancy planning 
  • Multi-disciplinary foot clinic
  • General diabetes clinic 
  • Discharge clinic 
  • Virtual clinic 

What to expect as an inpatient 


Please bring all your diabetes treatment into hospital with you, including blood glucose meter and insulin pens.

During your stay

During any inpatient stay you have access to the diabetes specialist nurse inpatient team if additional support is required. 

During your inpatient stay you will continue to have your blood glucose levels recorded with the ward meter and we also support and encourage self-management. 

After discharge

Following discharge from hospital you will either resume your diabetes care at your GP practice or be referred to the diabetes specialist team if appropriate. 

What to expect and bring to your outpatient appointment

During your appointment you will be reviewed by a member of the diabetes team, this will be a Diabetes Specialist Nurse, Diabetes Specialist Dietitian or both. Clinics and education can be face to face, telephone or over Video call If you have a preference on how you are seen, please contact us to let us know in advance.

Please bring you blood glucose meter and a list of your current medications with you to clinic. Please also bring a record of recent blood glucose results, either written in a blood glucose record book or uploaded via an App, such as Glooko, Dexcom, Libre view, mySugar, or my diabetes my way.
We often ask your GP to check your HbA1c results and other blood tests before your appointment. Please ensure if your GP has asked you to take bloods you get this done before your appointment with us. The results will be discussed with you at your consultation.

Our clinics and education courses are held in the following locations:

  • Eccles Gateway
  • Swinton Gateway
  • Pendleton Gateway
  • Walkden Gateway
  • Irlam Medical Centre

Patients can self-refer for education by contacting our team via telephone on 0161 206 8802 or email at Salford.diabetescare@nca.nhs.uk 

Referrals into the specialist team for clinic appointments should be sent by the GP via eSR.

Inpatient referrals should be sent to the inpatient diabetes specialist nurses on EPR. Please note they must be sent before 2pm for same day review. 

Please Note: Our phone lines are very busy as such you may be asked to leave a voicemail with your name and date of birth and your quire. A member of our team will aim to phone you back in the next 2 working days. Please note if we return your message and you miss our call, we will ask that you please call into our service again or contact us via email as we are unable to keep trying to contact patients repeatedly due to high demand.

Diabetes and your feet 

We work closely with the podiatry team in Salford. If you have an urgent problem with your foot please contact the emergency line at 0161 206 3842 for advice and if appropriate you will be given an emergency appointment.

Problems you may experience could include:

  • You notice breaks in the skin of your foot, or discharge seeping from the wound.
  • The skin over part or all of the foot changes colour and becomes more red, blue, pale, dark
  • You notice extra swelling in your feet where there was a blister or injury
  • There is redness or swelling around an ulcer or in an area where you have previously been warned to seek immediate attention.

Diabetes and research

People who get involved in research tend to have better health outcomes, as they become better at managing their own condition and this is particularly true for those living with diabetes.  Joining the research community means you're also actively helping to improve care and treatments for you and for other people.
Help BEAT Diabetes is part of the Research for the Future programme, an initiative from the NHS encouraging people in Greater Manchester to get involved in health and care research.  Joining means you will receive information about research taking place in your area, along with details of how to take part.  There are lots of opportunities available from completing questionnaires to taking part in trials of new treatments.
You can register easily using one of the following options:

  • Visit the Research for the Future website
  • Call the office on 0161 206 3636
  • Text ‘RESEARCH’ and ‘YOUR NAME’ to 81400

Diabetic eye screening 

It is important for all patients with diabetes to have regular eye screening appointments.

You should be contacted yearly to attend an appointment for diabetic eye screening. If you have not attended an appointment in over a year please contact your GP and they will arrange an appointment for you.

Social Media Channels

Please note we cannot answer clinical queries via social media.  


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