Please ask a member of staff if you need help understanding or using this passport of care.
Major Trauma Coordinators
Patient line: 0161 206 3117
Email: majortrauma@nca.nhs.uk
Working Hours:
Monday - Friday: 6am - 6pm
Saturday - Sunday/Bank holidays: 6am - 2pm
Please contact a member of the major trauma coordinator team should you require any advice/support on discharge. Please either email the team or call on the above number. Please note this is not an emergency service, we aim to get back to you within 48 hours of your query. If you need urgent help please contact the relevant service: 999 for emergencies, 111 for non-emergencies or your GP.
Introduction
Salford Care Organisation is part of a network of Major Trauma Centres (MTC) across England which specialise in managing seriously injured adults.
The service is designed to deliver high quality specialist care to patients of all ages starting from admission to the relevant MTC, with full assessment and diagnostics. This may be followed by operative treatment, an episode in the critical care unit, wards and into rehab if required.
What to expect as part of your admission
On the first morning of your admission, you will be discussed in the major trauma multiple disciplinary team (MDT) meeting.
Your injuries will be summarised, and the team will decide an initial plan for your care.
Throughout that day you will meet one of the major trauma coordinators. They will work to ensure you are aware of your plan of care and what to expect throughout your patient journey in hospital and on discharge.
On the day of your admission it is common for the MDT to start planning for your discharge.
Usual discharge destination includes:
- Home (with or without supportive care)
- Intermediate care rehab facility in your local area
- Transfer back to local district general hospital
- Neuro/trauma rehab
- Transfer for specialist care
Rehabilitation
Following your admission on the trauma pathway, you may require a period of inpatient or outpatient rehabilitation for your injuries. Our trauma rehabilitation coordinator will work as a link between the medical team, therapy team and nursing team to assist with your rehabilitation plans and assessing the level of rehabilitation needs.
If it is felt that your rehabilitation goals can be met in the community then you will be referred to the community rehabilitation service, which has access to a wide range of professionals to support.
At Salford Royal we have onsite specialist rehabilitation units, ward L1 and C2. You will be admitted to either of these 2 wards if your rehabilitation needs cannot be met in a community setting.
Discharge
Once medically and therapy safe for discharge from Salford Royal, you will be referred for all of your follow-up appointments. These will be sent out to you in the post. If you require any specialist input on discharge, such as a district nurse appointment etc, these will be completed by the relevant staff on the ward prior to your discharge.
Should you have any questions or concerns once discharged, please contact the major trauma coordinators, who will be able to advise/sign post you to the most suitable service to support you.
If you have any urgent concerns please report to your local GP/ local A&E department.
Major Trauma Telephone Follow up
A member of the major trauma coordinator team will contact you 2 weeks after discharge, if you are discharged directly home from the hospital. This will be a telephone call to your preferred number, please make sure that this is up to date before leaving the ward.
If you are transferred to another hospital or rehab facility we will not contact you for this service – however you are welcome to call us on the patient line number if you have any questions about your recovery or ongoing management plans.
Useful contacts
Here is a selection of agencies and organisations that you or your family may find useful:
Day One Trauma Support
www.dayonetrauma.org.uk Tel: 0300 303 5648
Email: dayone@dayonetrauma.org
Citizens Advice Bureau
Independent advice on issues such as benefits, employment, housing etc
Telephone: 0800 144 8848
Website: www.citizensadvice.org.uk
DVLA
Telephone: 0300 790 6806
Website: www.dvla.gov.uk
Headway
A charity providing information and support for individuals with a brain injury
Telephone: 0808 800 2244 – free phone
Email: hats-nw@headway.org.uk
Six Degrees
A company that takes self referrals for support with mental health
Telephone: 0161 983 0900
Website: www.six-degrees.org.uk
Spinal Injuries Association
A charity which provides information and support for patients with spinal cord injuries
Telephone: 0800 980 0501
Website: www.spinal.co.uk
Email: adviceline@spinal.co.uk
National Domestic Abuse help line
Telephone: 0808 2000 247
Website: www.nationaldahelpline.org.uk
British Redcross
A charity supporting people in crisis Telephone: 0344 871 1111
Email: contactus@redcross.org.uk
After Trauma app
Resources and support for survivors of trauma and their carers
Website: www.aftertrauma.org/
B.A.S.I.C
Brain and spinal injury rehabilitation charity Telephone: 0161 707 6441
Email: enquiries@basiccharity.org.uk
Website: www.basiccharity.org.uk
Samaritans
Supporting people in crisis, offering support and advice Telephone: 116 123
Email: Jo@samaritans.org.uk
Website: www.samaritans.org
Salford Royal contact information key contacts:
Orthotics Department - Telephone 0161 206 4912
Email: orthotics@nca.nhs.uk
Fracture Clinic - Telephone 0161 206 4896
Trauma Therapy Team - Telephone 0161 206 8114
Ward T4 - 0161 206 1037
Ward T5 - 0161 206 1340
Ward B7 - 0161 206 4571
Ward B8 - 0161 206 0191
Ward H5 - 0161 206 4096
Trauma Rehab Unit (L1) - Telephone 0161 206 3777
C2 Acute Rehab Unit - Telephone 0161 206 0476
Alcohol Specialist Nurse - Telephone 0161 206 0528
Date of Review: February 2024
Date of Next Review: February 2026
Ref No: PI_M_1313 (Salford)